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Tokyo 2020 Olympic
Official Hospitality
Customer Centre

The Customer Relations team is here to assist you in preparation for your Tokyo 2020 Official Hospitality experience.
Tokyo 2020 Customer Centre header

We are currently in the planning stages for delivering an exceptional event and more information will become available to you via our exclusive Official Hospitality Customer Centre Website. Please be on the lookout for the website launch announcement and in the meantime we suggest that you review our Frequently Asked Questions. In the event that you are unable to locate the answer to your question or require further information, please do not hesitate to contact the Customer Relations team for assistance.

Below are some Key Dates for your diary in the run up to the Games. We will be in touch to remind you of any actions we need you to take, however please find below an outline of what to expect in the coming months.

January 2020

February 2020

March 2020

April 2020

Confirm your Official Hospitality package delivery address.

May 2020

Register any dietary requirements.

The deadline for registrations is 14 days prior to your event.

June 2020

July 2020

Please expect to receive your Official Hospitality package approximately 10 days before your first event.

24 July: Opening Ceremony

August 2020

9 August:
Closing Ceremony

Please note that timings are subject to change.

We look forward to creating a memorable Tokyo 2020 Olympic Games experience with you.

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